Privacy
Privacy Matters and We Care About (not collecting)Your Data
We believe in the 4th Amendment and the right to privacy, and our apps will never collect any more data then is needed for our services. We're not in the business of selling our user's data, so rest assured that if we do collect your data, there's a valid reason for it, and we'll delete it when it's no longer needed.
Our Policy
Our Privacy Standards
Golden Ratio Consulting, LLC ("we", "our", or "us") provides software applications that work with Shopify APIs. This Privacy Policy explains how we collect, use, and share information when you install or use our apps in connection with your Shopify store.
1. Information We Collect
a. Through Shopify's APIs
When you install our apps, you may grant us access to certain data via Shopify's APIs, including:
- Your store's name and contact information
- Order data, including customer names, addresses,email addresses, and order contents
- Product data and metadata
- Storefront theme and customization details
b. Directly from Merchants
We may also collect additional data directly from merchants, including:
- Contact details like name, email address, and phone number
- Preferences or settings related to app functionality
- Logs of interactions with the app (e.g., feature usage and errors)
2. How We Use the Information
We use the collected data to:
- Operate and provide our app's core services
- Troubleshoot issues and improve the app
- Send relevant notifications and product updates
- Comply with legal requirements
We do not sell or share your data with third parties, except as required to operate the app (e.g., hosting providers, analytics services).
3. Data Retention
We retain data only as long as necessary to fulfill the purposes outlined above, or as required by law. If you uninstall the app, we will delete or anonymize your data within 30 days unless legally obligated to retain it longer.
4. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the data we store about you
- Correct or update that data
- Request erasure of your data
- Object to certain uses or request restrictions
To exercise these rights, please contact us using the details below.
Contact Us
If you have any questions or concerns regarding your privacy or this policy, you can contact us at info@goldenratioconsulting.com.