Terms

Our Terms of Service

1. Acceptance of Terms

By installing or using the GOLDEN RATIO Shopify app, you (“Merchant”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not install or use the app.

2. Description of the App

The app consists of:

• A Theme App Extension that adds cart tags and items from your headless storefront.
• A Backend Service that collects Shopify order webhooks, attributes orders to tagged carts/items, and generates revenue reports.
• A Merchant Dashboard that displays attribution analytics and revenue data.

3. Access and Use

You may use the app solely for your internal business purposes. You agree not to:

• Use the app for unlawful purposes.
• Attempt to reverse engineer or duplicate the service.
• Interfere with or disrupt the app or its backend services.

4. Data Collection and Usage

We collect and process the following data:

• Cart metadata and items from the storefront via Shopify's Storefront and Admin APIs.
• Order and customer data through Shopify's order webhooks.
• Usage data related to app activity and billing metrics.

We use this data solely to provide the app's services, generate attribution insights, and calculate billing amounts. We do not share your data with third parties, except as necessary to operate and maintain the service (e.g., cloud hosting providers).

5. Fees and Billing

We charge a percentage-based fee on revenue generated from attributed carts/items. Billing is processed through Shopify's Billing API, and you will be notified of charges during app installation or upgrades. Fees are non-refundable except where required by law.

6. Termination

You may uninstall the app at any time through your Shopify admin. We reserve the right to terminate or suspend your access to the app for violation of these Terms or if required by law.

Upon uninstallation, we may retain anonymized or aggregated data for analytics purposes, but all personal data will be deleted in accordance with our Privacy Policy.

7. Intellectual Property

All content and technology provided by Golden Ratio Consulting, LLC in the app is owned by or licensed to us. You may not reproduce, distribute, or create derivative works without our written consent.

8. Limitation of Liability

The app is provided "as is" and "as available." We are not liable for any damages arising from your use of the app, including but not limited to loss of revenue, data, or business interruption.

9. Modifications

We reserve the right to update these Terms at any time. If changes are material, we will notify you by email or via the Shopify admin interface. Continued use of the app after such updates constitutes acceptance.

10. Governing Law

These Terms are governed by the laws of the State of Georgia, USA, without regard to its conflict of law provisions.

11. Contact Us

If you have any questions about these Terms, please contact us at info@goldenratioconsulting.com.